Who we are

El Nido Travel Tour is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide when booking our services.

Information We Collect

Personal Information: We collect personal details such as your name, email, phone number, and payment information to process bookings and provide you with personalized travel services.

Travel Information: Additional information like health and dietary restrictions, passport details, and travel preferences may be collected to ensure a safe and customized experience.

Technical Information: When you visit our website, we may collect information such as IP address, browser type, and usage data for analytics and site functionality.

How We Use Your Information

Booking and Customer Service: Your information is used to confirm bookings, arrange island-hopping tours, and communicate important trip updates.

Personalization: We may use travel preferences to personalize your experience and offer relevant services.

Marketing: With your consent, we may send promotional materials, special offers, or updates on new tours. You can opt out of marketing communications at any time.

Sharing Your Information

Service Providers: To provide complete travel services, we may share information with third-party providers such as boat operators, hotels, and tour guides. These partners are required to protect your information and use it only as necessary to provide the requested services.

Legal Compliance: We may disclose information if required by law or to protect the safety, rights, or property of our guests and staff.

Data Security

Safeguarding Information: We take reasonable steps to protect your information from unauthorized access, alteration, or loss. This includes secure storage and regular system checks.

Limitations: While we strive to protect your data, no system is completely secure. We cannot guarantee absolute security, especially when data is transmitted online.

Cookies and Tracking

Cookies: Our website uses cookies to enhance user experience, track site usage, and improve our services. By using our site, you consent to our use of cookies. You may adjust your browser settings to manage cookie preferences.

Analytics: We use analytics tools to monitor traffic and improve site functionality, helping us understand user behavior and enhance our services.

Your Rights

Access and Updates: You have the right to access and update your personal information.

Data Deletion: You can request the deletion of your information at any time, subject to legal or operational requirements.

Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Changes to Our Privacy Policy

Policy Updates: We may occasionally update this policy to reflect changes in our practices or regulatory requirements. Updates will be posted on our website, and significant changes may be communicated directly to you.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at El Nido Travel Tour or +63 9564970064.